Terms & Conditions – Alexandra Picard from IA Alexa

By booking an appointment, purchasing a service, or signing up for the SMS program, you agree to the following terms:

1. Payments

All payments made are final and non-refundable unless otherwise specified by IA Alexa policy.
Your appointment or access to a service is confirmed upon receipt of the payment or deposit, according to the agreed terms.

2. Appointments & Cancellations

Any cancellation or change must be made at least 24 hours in advance.
In case of a no-show or late cancellation, fees may apply.
IA Alexa reserves the right to refuse or reschedule an appointment in the event of repeated non-compliance with this policy.

3. Use of Services

Services and recommendations are personalized based on your needs and requests.
It is your responsibility to provide accurate and complete information during your consultation.

4.Expected Results

No specific outcomes are guaranteed.
Client satisfaction and final results may vary from one person to another depending on multiple factors (location, lighting conditions, weather, client cooperation, personal preferences, styling, and other circumstances beyond our control).

5. Modification or Suspension of Services

IA Alexa reserves the right to modify, replace, or temporarily suspend any service or product in order to improve the quality of services provided.

6. Non-Compliance with Policies

In the event of non-compliance with these terms, IA Alexa reserves the right to suspend or refuse any future service.

7. Support & Assistance

For any questions or assistance, you can contact IA Alexa at:
📧 [email protected]
📞 +1 438-533-6980

SMS Program – Alexandra Picard de IA Alexa

Program Description

By signing up, you consent to receiving SMS messages from IA Alexa, including:

Appointment reminders

Important notifications related to the services offered

Exclusive offers and promotions

Unsubscribe Instructions

You can unsubscribe at any time by replying STOP to +1 438-533-6980
You will receive a confirmation and will no longer receive messages.

Re-Enrollment

If you wish to rejoin after unsubscribing, simply fill out a new registration form or provide a new consent.

SMS Assistance

If you experience any issues with our SMS service, reply HELP to +1 438-533-6980 or contact at [email protected]

Carrier Liability Limitation

Mobile carriers are not responsible for delayed or undelivered messages.

Messaging Fees & Frequency

Messaging and data rates may apply depending on your mobile plan.
Message frequency may vary depending on your follow-up or appointment schedule.

Privacy

IA Alexa places great importance on the confidentiality of your data.
For more information, please consult our privacy policy here: https://iaalexa.com/politique-de-confidentialite-5022

Legal Compliance

The SMS program and communications from IA Alexa comply with applicable Canadian laws regarding health, telecommunications, privacy protection, and electronic marketing.